Larry & Betty from Pittsburgh PA
I had an exceptionally good experience purchasing a used 2010 Roadtrek from Chad DeMatt at Midway RV Center.
1. Chad furnished me with many pictures of the RT and did a walk-around of the van while speaking with me on the phone. Everything he described was accurate during my inspection.
2. I was picked up at the airport and back at the dealership given unlimited time to look over the Van and all of my questions and requests were well received.
3. There were no hidden charges and all of the paperwork was well handled. Everyone I came in contact with was pleasant to work with and went out of their way to help me.
4. Back home, 500 miles away, I had a few minor issues with the Roadtrek, however Chad went out of his way to help me, authorized me to take it to my local RV dealer for a plumbing repair and covered the leak completely.
All in all I would highly recommend doing business with Chad and the folks at Midway RV Center.
Jim & Audrey from Michigan/Florida
My husband and I have been looking for a bigger unit to spend our winter months in since Feb. 2015.
From actually visiting RV dealers from Florida all the way to MI as well as on line and email contacts we totally found that Midway RV in Grand Rapids MI had everything from total help and no pressure ( we had the pleasure of Ryan Kramer) as our sales person to the absolutely best deal ever!!
Ryan was absolutely on top of every detail that needed attention as well as coming in on his day off to arrange for its transport.
Ryan has followed up with phone calls inquiring that we are satisfied with every detail.
Actually we were told in FL by a couple that had dealt with Midway with ultimate satisfaction and we're really glad that we came to check Midway out.
Thank You Midway, Ryan and staff!!!!
Tim & Dottie from Ohio
Our experience with Midway RV was like none other we had before. You might think, that after the sale and you are some 300 mile away, that you would be but a fading memory to the dealer. That certainly was not the case with Midway! We purchase a used '05 Kountry Star and our salesman, Chad DeMaat, stayed in contact with us for months - until he was 100% certain that we were satisfied customers. They went WAY BEYOND what any other dealer has ever done. When we are ready for our next coach, we'd drive from Florida to work a deal with Midway RV.
Tim & Dottie Keppler
The Osborne's from Canada
We are so happy with the purchase of our fifth wheel. We cannot thank you enough for your patience and the time you spent with us in person and via email. We had been looking for this exact fifth wheel for over a year and just happened to find it on your website. The numerous pictures available on your site convinced us that this unit was just what we were looking for. One email to you and your immediate response was all we needed to make the decision to make the purchase. The testimonials on your site sealed the deal. We are also from Canada and your expert knowledge of the export process made the crossing simple. We entered Ontario late Monday and by Wednesday morning had the RV licensed and ready for our first camping weekend of the year. Thanks Kyle, to you and the rest of your wonderful staff. We will be bragging about Midway RV wherever we go.
Rick & Mary from Vancouver, WA
"We were searching for a late-model Pleasureway travel van, with no success negotiating with dealers in the Northwest. We found a nice rig in an internet ad by Midway RV Center, and reluctantly called Kyle Walcott at Midway. That one call answered all of our concerns regarding the rig, financing, pricing, and purchasing sight unseen. After negotiating a price, we made a credit card deposit over the phone and flew to Grand Rapids two days later. Midway's friendly staff picked us up at the airport at 2:30 p.m., and when we arrived at their dealership everything was as represented; the rig was in excellent condition, detailed, serviced and fully fueled. Their staff did a walk-through and tutorial on the various systems. Kyle had the financing and registration paperwork ready for signatures, and by 4:30 p.m. we were driving our beautiful 2010 Pleasureway back to Vancouver, WA. The purchase could not have been any easier, pleasant, or professionally handled. We had a post-purchase warranty issue that Midway handled for us with integrity, and we found without reservation their word is good. We would do business again with Midway RV Center and with Kyle Walcott on a handshake. Since our purchase we have traveled extensively. Thank you Midway RV for making possible our many travel adventures."
Jeanne & Jim from West Michigan
To the Midway Team
We just purchased our 3rd RV from this exceptional dealership and continue to look to Midway RV for all of our RV needs. We have met almost everyone in Midway and what a wonderful group of men and women. The entire team is patient, courteous, professional, caring and committed to having satisfied customers. We have been RVers for over 40 years and this is the best dealership we have ever dealt with, without question. Starting with Mike the owner and leader, Dave and his team in Service and the entire team we have simply never had a negative experience.
Our go to person has been Kyle Walcott. We can’t say enough about our experiences with Kyle. He has been remarkably patient, answered all our questions (and we have had many). He makes very helpful suggestions, never has pressured us, been fair, and so many times has gone the extra mile for us. He knows this business inside and out. Many dealers forget you when you sign the papers not so with Kyle and the team at Midway. They are the best! We enthusiastically recommend you check out Midway for all your RV needs.
Thank you Midway team!
Jeanne & Jim
Mike & Teresa from Indianapolis
We had a great experience working with Kyle Walcott at Midway RV! We had been looking for a hard-to-find RV and came across just what we were looking for on rvtrader.com. Just so happens the RV was located at Midway and Kyle answered the phone when we called to ask about it. Kyle was very helpful and very honest when he described the condition of the RV and was very willing to answer all of our questions. We had a trade-in and we were able to work out all the details of the trade over the phone. We put a deposit down and 5 days later we made the trip from Indianapolis to Grand Rapids to drive our new RV home. To be honest we were a little skeptical about buying a unit that was 4+ hours away but we will do it again when we are ready to get something new! Our new RV is even better than Kyle described it and everyone at Midway was so nice to work with. Bob took all the time we needed to go over all the systems with us and that was very helpful.
We highly recommend making your next purchase from Midway. In fact we took a stack of Kyle's cards home with us to pass out to all of our friends!
Mike & Teresa
The Alexander's from West Michigan
WOULD LIKE TO SHARE OUR EXPERIENCE DEALING WITH RYAN KRAMER, SALESMAN FOR MIDWAY RV IN GR MICH. FROM THE FIRST ENCOUNTER WITH RYAN WE WERE PLEASED WITH HIS FRIENDLY AND WARM PERSONALITY. VERY RARE WITH YOUNG PEOPLE TODAY. HE SHOWED US THROUGH THE FIFTH WHEEL WE WERE INTERESTED IN AND DID NOT TRY TO PUSH US ON TO A DIFFERENT UNIT AND EXPLAINED ALL OUR QUESTIONS. SPENT A LOT OF TIME WITH US HELPED US GET A FAIR DEAL ON THE UNIT, AND MIDWAY TREATED US RIGHT ON OUR TRADE IN UNIT. AFTER OUR PURCHASE WE HAD A FEW ISSUES AND RYAN WAS QUICK TO GET THE HELP WE NEEDED. ANYONE LOOKING FOR TOWABLE UNIT OR A MOTOR HOME SHOULD DEFINITELY VISIT MIDWAY RV. TAKE THE TIME TO ASK FOR RYAN KRAMER. YOU'LL BE GLAD YOU DID.
BILL & RAEDENE
Aaron Comstock from Pittsburgh, PA
Awesome experience!!! I was looking for a Motorhome for over two months and I had one to trade, let me just say that there are a lot of BAD dealers out there! I am a GM of an auto dealership and could never imagine treating people the way some of the RV dealers do. I was so grateful to find Kyle and the great people of Midway!!! They met and exceeded my expectations and were more than fair to me on trade-in and selling price. I live 400 miles away and did the whole transaction online and over the phone and everything he said was true and accurate. I tell everyone I know that I would have drove 2,000 miles to buy from Kyle and Midway!!!
The Klaus' from Calgary, Alberta
We had been looking for a new Palomino Columbus 320RS through the internet and found that there was a substantial difference in the US prices compared to Canadian prices. After checking out various dealers and their quoted prices, we chose Midway RV and Kyle Walcott as the sales representative. There were a number of questions we had regarding the 320RS and Kyle was patient and personable in answering all of our questions. As this was our first major purchase over the internet, we had numerous concerns over importing regulations but Kyle was very experienced in this area and provided all necessary paperwork in order to simplify the transaction. Our 5th Wheel was delivered to the Sweetgrass, MT border crossing and within approximately 18 minutes we had cleared Customs with no issues whatsoever.
We would highly recommend this dealership to anyone in either Canada or the US wishing to purchase an RV. Thank you Kyle Walcott and staff at Midway RV for making this purchase a very pleasant one.