Shawn from Indiana
We bought our first RV new in 2004 (gas coach). We were looking to upgrade from our gas to a diesel. We had stopped in at Midway several times to look for a model and a floor plan we liked. Their knowledgeable staff always answered all of our questions and were very helpful and not pushy as we all dislike at dealerships. We recently stopped in again to see what Midway had in inventory and fell in love with an RV that was exactly what we had been looking for.
Our salesman Ryan, was very helpful guiding us through the whole purchasing process to make it as painless as possible. Midway is a family-owned business and that allows them to give more of that Personal Touch. We had a lot of questions that Ryan answered or went and found the answers as we had never purchased this level of RV before.
At our closing, their service men walked us through all the features of the RV explained all the settings and how to maintain the coach. The coach was very well prepped for us to pick up and the after sale help has been great.
We were pleasantly surprised with how prepared they made us as new owners to drive off the sales lot with peace of mind to start our new adventures.
We would recommend anyone looking for a new / used RV to stop in and talk with their sales staff!!
Shawn and Christine
Bahr Family from Calahoo, Alberta, Canada
Dear Midway RV,
We have been searching for a new RV on and off for the last 12 months. Our old motor home 'Sharky' was hurting for the last two years and after 20 years it was time for a change for us. As many potential customers of a new RV we searched the deals on Ebay and the local papers. We did have success on Ebay and found the unit type we liked. Unfortunately the units were in Florida or California. Neither fit our wallet or location.
Luckily we came about your internet site and found the unit at a reasonable price. We were still very cautious since we never had purchased a vehicle over a long distance, site unseen and on top outside of Canada. We were very pleased to be teamed up with Kyle Walcott at your dealership. We built a relationship through emails and he kept us at ease every step of the way. The deal maker was that not just Kyle but also Midway RV was willing to go out of their way for us living about 2000 miles from Grand Rapids.
Our family would like to thank Kyle as well as everyone at Midway RV for a pleasant buying experience and we wish you the best in the future.
Calahoo, Alberta, Canada
The Alexander's from West Michigan
WOULD LIKE TO SHARE OUR EXPERIENCE DEALING WITH RYAN KRAMER, SALESMAN FOR MIDWAY RV IN GR MICH. FROM THE FIRST ENCOUNTER WITH RYAN WE WERE PLEASED WITH HIS FRIENDLY AND WARM PERSONALITY. VERY RARE WITH YOUNG PEOPLE TODAY. HE SHOWED US THROUGH THE FIFTH WHEEL WE WERE INTERESTED IN AND DID NOT TRY TO PUSH US ON TO A DIFFERENT UNIT AND EXPLAINED ALL OUR QUESTIONS. SPENT A LOT OF TIME WITH US HELPED US GET A FAIR DEAL ON THE UNIT, AND MIDWAY TREATED US RIGHT ON OUR TRADE IN UNIT. AFTER OUR PURCHASE WE HAD A FEW ISSUES AND RYAN WAS QUICK TO GET THE HELP WE NEEDED. ANYONE LOOKING FOR TOWABLE UNIT OR A MOTOR HOME SHOULD DEFINITELY VISIT MIDWAY RV. TAKE THE TIME TO ASK FOR RYAN KRAMER. YOU'LL BE GLAD YOU DID.
BILL & RAEDENE
Elizebeth from NC
The team at Midway RV is GREAT. Professional, product knowledge is outstanding and their Can-do attitude is refreshing. Ryan Kramer was our contact, Dave walked us through the Pleasure Way do’s and don’ts. Both put up with my husband’s constant interruptions and comments. They both answered all our Newbie questions. Had a very pleasant experience. Highly recommend Midway RV in Grand Rapids, MI for your RV dream fulfillment.
The Klaus' from Calgary, Alberta
We had been looking for a new Palomino Columbus 320RS through the internet and found that there was a substantial difference in the US prices compared to Canadian prices. After checking out various dealers and their quoted prices, we chose Midway RV and Kyle Walcott as the sales representative. There were a number of questions we had regarding the 320RS and Kyle was patient and personable in answering all of our questions. As this was our first major purchase over the internet, we had numerous concerns over importing regulations but Kyle was very experienced in this area and provided all necessary paperwork in order to simplify the transaction. Our 5th Wheel was delivered to the Sweetgrass, MT border crossing and within approximately 18 minutes we had cleared Customs with no issues whatsoever.
We would highly recommend this dealership to anyone in either Canada or the US wishing to purchase an RV. Thank you Kyle Walcott and staff at Midway RV for making this purchase a very pleasant one.
Bob from CA
Just picked our trailer up from Midway. Bought a motorhome from them years ago and they now have the franchise for Travel Lite campers. Dave, his mechanics and technicians are the best. All warranty items taken care of. He and his staff know what they are doing and go the extra mile. They get fantastic reviews and they deserve them.
Jim & Audrey from Michigan/Florida
My husband and I have been looking for a bigger unit to spend our winter months in since Feb. 2015.
From actually visiting RV dealers from Florida all the way to MI as well as on line and email contacts we totally found that Midway RV in Grand Rapids MI had everything from total help and no pressure ( we had the pleasure of Ryan Kramer) as our sales person to the absolutely best deal ever!!
Ryan was absolutely on top of every detail that needed attention as well as coming in on his day off to arrange for its transport.
Ryan has followed up with phone calls inquiring that we are satisfied with every detail.
Actually we were told in FL by a couple that had dealt with Midway with ultimate satisfaction and we're really glad that we came to check Midway out.
Thank You Midway, Ryan and staff!!!!
Jeanne & Jim from West Michigan
To the Midway Team
We just purchased our 3rd RV from this exceptional dealership and continue to look to Midway RV for all of our RV needs. We have met almost everyone in Midway and what a wonderful group of men and women. The entire team is patient, courteous, professional, caring and committed to having satisfied customers. We have been RVers for over 40 years and this is the best dealership we have ever dealt with, without question. Starting with Mike the owner and leader, Dave and his team in Service and the entire team we have simply never had a negative experience.
Our go to person has been Kyle Walcott. We can’t say enough about our experiences with Kyle. He has been remarkably patient, answered all our questions (and we have had many). He makes very helpful suggestions, never has pressured us, been fair, and so many times has gone the extra mile for us. He knows this business inside and out. Many dealers forget you when you sign the papers not so with Kyle and the team at Midway. They are the best! We enthusiastically recommend you check out Midway for all your RV needs.
Thank you Midway team!
Jeanne & Jim
The Vegas Family from Los Altos California
Bought our fifth wheel from Ryan at Midway a few weeks ago. They arranged to have it shipped all the way out here to sunny California. Ryan and his team were so great! They stayed super late one night making us a walk-through video of our entire fifth wheel, since we couldn't be there to check everything out in person. Can't say enough about this team's level of customer service! Despite the distance, we'll be back when it's time to upgrade! The Vegas family thanks you!
Larry & Betty from Pittsburgh PA
I had an exceptionally good experience purchasing a used 2010 Roadtrek from Chad DeMatt at Midway RV Center.
1. Chad furnished me with many pictures of the RT and did a walk-around of the van while speaking with me on the phone. Everything he described was accurate during my inspection.
2. I was picked up at the airport and back at the dealership given unlimited time to look over the Van and all of my questions and requests were well received.
3. There were no hidden charges and all of the paperwork was well handled. Everyone I came in contact with was pleasant to work with and went out of their way to help me.
4. Back home, 500 miles away, I had a few minor issues with the Roadtrek, however Chad went out of his way to help me, authorized me to take it to my local RV dealer for a plumbing repair and covered the leak completely.
All in all I would highly recommend doing business with Chad and the folks at Midway RV Center.