Tim & Dottie from Ohio
Our experience with Midway RV was like none other we had before. You might think, that after the sale and you are some 300 mile away, that you would be but a fading memory to the dealer. That certainly was not the case with Midway! We purchase a used '05 Kountry Star and our salesman, Chad DeMaat, stayed in contact with us for months - until he was 100% certain that we were satisfied customers. They went WAY BEYOND what any other dealer has ever done. When we are ready for our next coach, we'd drive from Florida to work a deal with Midway RV.
Tim & Dottie Keppler
The Vegas Family from Los Altos California
Bought our fifth wheel from Ryan at Midway a few weeks ago. They arranged to have it shipped all the way out here to sunny California. Ryan and his team were so great! They stayed super late one night making us a walk-through video of our entire fifth wheel, since we couldn't be there to check everything out in person. Can't say enough about this team's level of customer service! Despite the distance, we'll be back when it's time to upgrade! The Vegas family thanks you!
Bob from CA
Just picked our trailer up from Midway. Bought a motorhome from them years ago and they now have the franchise for Travel Lite campers. Dave, his mechanics and technicians are the best. All warranty items taken care of. He and his staff know what they are doing and go the extra mile. They get fantastic reviews and they deserve them.
Jim & Kathy from Saginaw Area
Dear Kyle Walcott and Midway RV:
Last fall we purchased a 2014 Newmar Mountain Aire, through Kyle Walcott and Midway RV in Grand Rapids, MI. Kyle was very helpful during the decision and ordering process and kept us very informed throughout the time of delivery. He was very thorough and pleasant to deal with, handling all of our needs with ease and professionalism. Midway RV was very accommodating and kept our motor coach inside until the time of delivery, due to a very harsh winter.
We have had other motorhomes in the past, which in no way have compared to the outstanding sales and service we have received from Kyle Walcott and Midway RV. Kyle and their service team have definitely gone above and beyond our expectations!
We are very pleased with our experience in buying our Newmar from Kyle and the rest of the crew at Midway RV and would recommend them to anyone in the market.
Jim & Kathy
Aaron Comstock from Pittsburgh, PA
Awesome experience!!! I was looking for a Motorhome for over two months and I had one to trade, let me just say that there are a lot of BAD dealers out there! I am a GM of an auto dealership and could never imagine treating people the way some of the RV dealers do. I was so grateful to find Kyle and the great people of Midway!!! They met and exceeded my expectations and were more than fair to me on trade-in and selling price. I live 400 miles away and did the whole transaction online and over the phone and everything he said was true and accurate. I tell everyone I know that I would have drove 2,000 miles to buy from Kyle and Midway!!!
Rick from From West Michigan
Just wanted to write a quick note how happy I was with the entire buying process at Midway. My father always bought his motor homes there and I now know why. From the sale to the delivery process I was very satisfied. Thank you and I will be back just like my Dad
Jim & Marge from MO
We had been in touch with Ryan Kramer for a few months looking for a newer Newmar Dutch Star. Ryan let us know when he found what indeed turned out to be the one we wanted. We were treated so well by Midway RV. The walk thru was very well done and covered everything outside and inside in detail. Thank you Brian for your time and thank you Ryan for staying in touch with us and being patient through the process. We most certainly will recommend Midway RV for the excellent service we received! We love our new RV!
Jim and Marge
Robert from MI
Thank you for a great experience! One of the reasons we bought from Midway was all of the great reviews regarding service. We have not had any service work done yet, but the buying process was great. Definalty not high pressure sales, did not call me bugging us after we first looked at the 5th wheel we were interested in. Told them to give us some time to think about it and we would call back if we decided to make an offer. We ended up buying and they want above and beyond to get the unit prepped for delivery a day early for us as weather was to hit the day we were scheduled to pick it up.
Thanks Midway RV!
Jan and Linda from Utah
We had been looking for a class A Diesel Motor Home for about two months and had encountered a bad experience in Texas with a large dealership about two months prior to finding Midway RV in Grand Rapids, Michigan. We had almost given up our search, when we saw pictures of a 2015 Dutch Star by Newmar on the Midway web site. Our enthusiasm once again began to take hold. We communicated with Kyle Walcott, our eventual sales person about price and condition of the motorhome. I honestly don't recall how many times I emailed Kyle for pictures or to have questions answered about the 2015 Dutch Star but I know it was a lot. Every question I asked was answered professionally and in a timely manner by Kyle. I have to admit we were a bit gun shy after our experience in Texas but the knowledge and courtesy afforded us by all at Midway RV was beyond anything we could have asked for. When we flew to Grand Rapids from Utah we were picked up at our hotel the morning of the walk through and driven to the dealership by Kyle himself. We wanted to have Dish Network receivers installed so that we would not have to take a three day trip without knowing what was going on in the world. This was not a problem at all and by the time all was finished we were allowed to stay in their lot with electrical hookups. Our entire experience from start to finish at Midway RV Center with Kyle Walcott has been so very positive and I would recommend this dealership to anyone looking for a great deal and honest sales personnel. If we decide in the future we want another Class A diesel pusher motor home we surely know where to go and we have no hesitation in recommending this dealership to everyone looking to purchase an RV. Thanks again to all at Midway RV Center for your helping hand and your great customer service.
Lawrence from MI
Finest RV experience I have ever had. Extremely professional, thorough, and friendly. Very pleased with purchase price of our new coach and trade value of our old coach. Responsive to calls when we are traveling. Did not meet s person who didn't put the customer first. Looking forward to a long friendship with them. Kyle, Brian, Paul, chap, and others all first class