Rick from From West Michigan
Just wanted to write a quick note how happy I was with the entire buying process at Midway. My father always bought his motor homes there and I now know why. From the sale to the delivery process I was very satisfied. Thank you and I will be back just like my Dad
Lawrence from MI
Finest RV experience I have ever had. Extremely professional, thorough, and friendly. Very pleased with purchase price of our new coach and trade value of our old coach. Responsive to calls when we are traveling. Did not meet s person who didn't put the customer first. Looking forward to a long friendship with them. Kyle, Brian, Paul, chap, and others all first class
The Vegas Family from Los Altos California
Bought our fifth wheel from Ryan at Midway a few weeks ago. They arranged to have it shipped all the way out here to sunny California. Ryan and his team were so great! They stayed super late one night making us a walk-through video of our entire fifth wheel, since we couldn't be there to check everything out in person. Can't say enough about this team's level of customer service! Despite the distance, we'll be back when it's time to upgrade! The Vegas family thanks you!
Jack from Ontario
This is an exceptional place to do business at. This is our 6th motorhome purchase and by far the best experience. Kyle is most exceptional and honest salesman as they come. The care by all the staff was exceptional.
Robert from MI
Thank you for a great experience! One of the reasons we bought from Midway was all of the great reviews regarding service. We have not had any service work done yet, but the buying process was great. Definalty not high pressure sales, did not call me bugging us after we first looked at the 5th wheel we were interested in. Told them to give us some time to think about it and we would call back if we decided to make an offer. We ended up buying and they want above and beyond to get the unit prepped for delivery a day early for us as weather was to hit the day we were scheduled to pick it up.
Thanks Midway RV!
Rick & Mary from Vancouver, WA
"We were searching for a late-model Pleasureway travel van, with no success negotiating with dealers in the Northwest. We found a nice rig in an internet ad by Midway RV Center, and reluctantly called Kyle Walcott at Midway. That one call answered all of our concerns regarding the rig, financing, pricing, and purchasing sight unseen. After negotiating a price, we made a credit card deposit over the phone and flew to Grand Rapids two days later. Midway's friendly staff picked us up at the airport at 2:30 p.m., and when we arrived at their dealership everything was as represented; the rig was in excellent condition, detailed, serviced and fully fueled. Their staff did a walk-through and tutorial on the various systems. Kyle had the financing and registration paperwork ready for signatures, and by 4:30 p.m. we were driving our beautiful 2010 Pleasureway back to Vancouver, WA. The purchase could not have been any easier, pleasant, or professionally handled. We had a post-purchase warranty issue that Midway handled for us with integrity, and we found without reservation their word is good. We would do business again with Midway RV Center and with Kyle Walcott on a handshake. Since our purchase we have traveled extensively. Thank you Midway RV for making possible our many travel adventures."
William from IL
Purchasing our new motor home at Midway was an awesome buying experience. The entire Midway staff was great, and our salesperson, Chad DeMaat is one of the best we have ever worked with. We never felt rushed, and Chad took time to listen to our concerns and questions, addressing each one before we left. He even heard a rattle outside the coach on our test drive and fixed it on the spot.
Brian, our tech, took us through 2+ hours of orientation both inside and out and made sure we had a basic understanding of the major systems of the coach. It was evident that Brian knew every detail of the coach from top to bottom.
Both Chad and Brian went the extra mile to ensure our buying experience was great and their customer focus was second to none! I would highly recommend Midway to anyone in the market for an RV.
Danita from OR
We were looking for a Heartland North Trail 26lrss and was not able to find one close to home (Vancouver WA). We found 1 at Midway RV Center and contacted Bill. Everything was handled so well from start to finish. We drove out to pick it up and Dave showed us everything we will need to know to successfully use our new trailer. The customer service here is beyond exceptional. We left feeling very confident that we made the right choice.
Thank you Midway RV!!
Jim & Audrey from Michigan/Florida
My husband and I have been looking for a bigger unit to spend our winter months in since Feb. 2015.
From actually visiting RV dealers from Florida all the way to MI as well as on line and email contacts we totally found that Midway RV in Grand Rapids MI had everything from total help and no pressure ( we had the pleasure of Ryan Kramer) as our sales person to the absolutely best deal ever!!
Ryan was absolutely on top of every detail that needed attention as well as coming in on his day off to arrange for its transport.
Ryan has followed up with phone calls inquiring that we are satisfied with every detail.
Actually we were told in FL by a couple that had dealt with Midway with ultimate satisfaction and we're really glad that we came to check Midway out.
Thank You Midway, Ryan and staff!!!!
Jim & Marge from MO
We had been in touch with Ryan Kramer for a few months looking for a newer Newmar Dutch Star. Ryan let us know when he found what indeed turned out to be the one we wanted. We were treated so well by Midway RV. The walk thru was very well done and covered everything outside and inside in detail. Thank you Brian for your time and thank you Ryan for staying in touch with us and being patient through the process. We most certainly will recommend Midway RV for the excellent service we received! We love our new RV!
Jim and Marge